Sales Floor Associate

6 days ago


Sunnyvale, California, United States Ross Stores, Inc. Full time
About Us:

Ross Stores, Inc. is a leading off-price apparel and home fashion retailer committed to providing our customers with a unique shopping experience.

We offer a wide selection of products from top brands at significantly lower prices than traditional retailers.

This role offers the opportunity to be part of a dynamic team that values innovation, teamwork, and customer satisfaction.

The estimated salary for this position is $18.55-$19.05 per hour, depending on factors such as experience, skills, qualifications, relevant education, certifications, seniority, and location.

Job Description:

The Sales Floor Associate plays a crucial role in ensuring our customers have a positive shopping experience. They are responsible for maintaining a clean and organized sales floor, restocking shelves, and providing excellent customer service.

To succeed in this position, the Sales Floor Associate must be able to efficiently follow all company best practice standards as outlined in all work centers, maintain a clean work area at all times, and ensure proper merchandise presentation.

This role requires the ability to engage in various tasks as assigned during all working hours and perform a range of functions in all areas of the Store as business needs demand.

The estimated salary for this position is $18.55-$19.05 per hour, depending on factors such as experience, skills, qualifications, relevant education, certifications, seniority, and location.

Responsibilities:
  • Understand and practice safe behaviors in every aspect of their job.
  • Maintain a high level of awareness on the sales floor to create a secure shopping environment for everyone.
  • Treat all customers and associates with respect and courtesy; be friendly and professional at all times.
  • Assist customers in any way necessary, including answering customer questions in a polite and knowledgeable manner.
  • Provide prompt and efficient responses to customers at all times.
  • Represent and support the Company brand at all times.
Requirements:
  • Effectively communicate with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
Physical Demands:
  • Ability to use all Store equipment, including PDTs, registers, and PCs as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull, and lift more than 25 pounds.


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