Retail Sales Associate

4 days ago


Sunnyvale, California, United States Ross Stores, Inc. Full time
Job Overview
Ross Stores, Inc. is a leading off-price apparel and home fashion retailer offering high-quality, branded products at everyday low prices. As a Retail Associate, you will play a key role in delivering exceptional customer service, maintaining a clean and organized store environment, and ensuring efficient merchandise presentation.

About the Role
This is an exciting opportunity to join our team as a Retail Associate. In this role, you will be responsible for providing a positive shopping experience for our customers, answering questions about products, and assisting with transactions. You will also be expected to maintain a clean and safe working environment, including replenishing merchandise, sweeping, mopping, and dusting. Additionally, you will be responsible for expediting newly received merchandise receipts to the sales floor, merchandising items according to company best practices, and maintaining merchandise/brand name familiarity within departments to assist customers.

Key Responsibilities
• Provides excellent customer service by greeting customers, answering questions, and addressing concerns in a friendly and professional manner
• Maintains a clean and organized store environment, including replenishing merchandise, sweeping, mopping, and dusting
• Expedites newly received merchandise receipts to the sales floor, merchandising items according to company best practices
• Assists customers with transactions, answers questions, and provides product information
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone
• Treats all customers and associates with respect and courtesy; is friendly and professional at all times

Requirements and Qualifications
• High school diploma or equivalent required
• Ability to communicate effectively with customers, associates, and store leadership in a friendly, respectful, cooperative, and pleasant manner
• Ability to perform basic mathematical calculations commonly used in retail environments
• Ability to spend up to 100% of working time standing, walking, and moving around the store
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
• Ability to occasionally push, pull, and lift more than 25 pounds
• Salary: $18.55-$19.05 per hour, depending on experience and qualifications

Benefits
Ross Stores, Inc. offers competitive pay rates, opportunities for advancement, and a dynamic work environment.

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