Wireless Network Infrastructure Specialist
4 weeks ago
We are seeking a skilled Wireless Network Infrastructure Specialist to join our team at Trident Consulting.
Job Title: Wireless Network Infrastructure Specialist
Location: 100% Remote
Type: W2 Contract only
Role Overview:
As a Technical Consulting Engineer, you will provide remote technical support for Cisco Wireless platforms, including C9800 WLC, C91xx, AIR-3800 APs, and Cisco Prime Infrastructure within customer production networks. You will collaborate closely with cross-functional teams, including HTOMs, HTEs, NCEs, SEs, and the Service Delivery Manager (SDM), to ensure timely resolution of customer cases and foster strong relationships with internal peers and customers.
Key Responsibilities:
- Provide technical support for Cisco Wireless platforms.
- Collaborate with cross-functional teams to resolve customer cases.
- Foster strong relationships with internal peers and customers.
Qualifications:
- Bachelor's degree in a technical field (Computer Science, Electrical Engineering preferred) or equivalent experience.
- 3-5 years of related experience in technical support or consulting.
- In-depth technical knowledge of:
- Cisco IOS-XE Catalyst Wireless LAN Controllers
- Cisco Wireless Access Points (COS Access Points)
- Cisco Prime Infrastructure and BLE technology
- Proficiency in analyzing and configuring medium to large enterprise networks.
- Strong ability to isolate and resolve problems independently.
About Trident Consulting: Trident Consulting is an award-winning IT/engineering staffing company headquartered in San Ramon, CA. We were recently ranked #45 in SF Business Times fastest-growing private companies in California and also ranked #180 in the Inc 5000 fastest-growing private companies in America.
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