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Restoration Team Lead

2 months ago

Saint Charles, Missouri, United States SERVPRO Full time
Job Summary

We are seeking a highly skilled and experienced Restoration Team Lead to join our team at SERVPRO. As a key member of our operations team, you will be responsible for coordinating and supervising restoration projects to ensure timely and high-quality completion.

Key Responsibilities
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Communicate clear expectations to restoration technicians and supervise their activities
  • Document a detailed and accurate job file to support the services provided
  • Manage labor and consumable item usage on assigned projects
  • Communicate with restoration project manager and office staff on project progress and issues
Additional Responsibilities
  • Communicate and follow all OSHA guidelines for job safety
  • Manage assets by protecting and using equipment and materials properly
  • Coach and train restoration technicians
Position Requirements
  • Valid driver's license
  • Background check for no prior felony convictions
  • High school diploma/GED (preferred)
  • At least 1 year of experience in cleaning, restoration, or construction
  • Bilingual in Spanish and English is preferred
  • IICRC certification a plus, not required
Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents