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Water and Fire Restoration Crew Chief

1 month ago


Saint Charles, Missouri, United States SERVPRO of St. CharlesGenevaBatavia Full time
Job Title: Water and Fire Production Crew Chief

At SERVPRO of St. Charles/Geneva/Batavia, we are seeking a highly skilled and experienced Water and Fire Production Crew Chief to join our team. As a key member of our production team, you will be responsible for coordinating and controlling work activities on restoration projects to ensure successful service delivery and a positive customer experience.

Key Responsibilities:
  • Facilitate a positive customer experience and ensure customer satisfaction of services tracked with online reviews
  • Communicate clear expectations to production technicians and supervise their activities
  • Coordinate and perform production processes as scheduled and ensure quality control
  • Document a detailed and accurate job file to support the services provided
  • Manage and control labor and consumable usage on assigned projects
  • Communicate with production manager and office staff on project progress and issues
Requirements:
  • Effective written and oral communication
  • Basic math skills
  • Valid driver's license
  • High school diploma/GED (preferred)
  • IICRC WRT certification required and ASD preferred
  • Ability to speak Spanish is a plus, but not required
  • At least 2 years of experience in cleaning, restoration, or construction required
Physical Demands/Competencies:
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
  • Ability to work with/around cleaning agents
  • Ability to sit/stand/walk for prolonged periods of time
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law

Pay is based on experience, with possibility of overtime pay, after-hours bonus, incentives, and increases based on merit.

Please visit our website for additional information.