Restoration Project Manager

4 weeks ago


Saint Charles, Missouri, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Job Title: Restoration Supervisor

As a Restoration Supervisor at SERVPRO, you will oversee all aspects of assigned restoration projects and lead a team to operational excellence. This front-line management position requires a Water Mitigation/Construction Estimating background in the Insurance industry with great customer service skills.

Key Responsibilities:
  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software.
  • Negotiate customer and/or client approval of project scope and estimate.
  • Schedule, coordinate, and oversee crews and resources to provide service on active projects, including subcontractors.
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process.
  • Maintain written communication with customers, teammates, vendors, and insurance representatives.
  • Manage production expenses, including equipment, vehicles, and other material assets.
  • Communicate with property owners and insurance adjusters.
Additional Responsibilities:
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
  • Provide priority response to potential customers.
  • Participate in recruiting, hiring, and training restoration teammates.
Requirements:
  • Valid driver's license.
  • High school diploma/GED.
  • Experience in the Fire and Water Restoration Industry.
  • Ability to manage several projects at once.
  • Excellent leadership and communication skills.
  • Knowledgeable at estimating, job costing, and quality control.
  • IICRC certifications - WRT and ASD, Master designation a plus.
  • Xactimate estimating software knowledge a plus.
Compensation:

$30.00 per hour.

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise.

SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.



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