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Customer Service Specialist
2 months ago
Are you a skilled Customer Service Specialist with a passion for assisting clients? At Riechers Tire & Auto, we value your expertise and commitment to customer satisfaction. If you appreciate a work-life balance with weekends off, this opportunity may be ideal for you.
Key Responsibilities:
- Engage with customers to ensure their needs are met effectively.
- Enhance operational efficiency, revenue generation, and overall productivity.
- Assist the service department by coordinating schedules and managing parts orders.
- Work collaboratively with vendors, suppliers, and parts departments.
- Analyze inspection reports from technicians and oversee their time management.
- Exhibit reliability and professionalism in all communications with customers and team members.
- Keep customers informed about the status and progress of their vehicles.
Your role is crucial to the success of our business, and we welcome your ideas and suggestions.
Qualifications:
- Experience as a Customer Service Specialist or Service Writer.
- A minimum of 2 years in a customer service role.
What We Offer:
- Competitive compensation based on your qualifications and experience.
Why Choose Riechers Tire & Auto?
- Enjoy unique perks such as milestone anniversary trips.
- Comprehensive benefits package including:
- Medical, Dental, Vision, and Life Insurance
- 401k plan with matching contributions
- Compensation for ASE Training & Testing
- Paid holidays and time off for maternity, paternity, or adoption
- Immediate access to hands-on and technical training.
- Be part of a growing family-owned business.
- Engagement from leadership.
- Enjoy Sundays off in a welcoming culture.
Company Overview:
For over 85 years, Riechers Tire & Auto has been dedicated to addressing customer needs with meticulous attention to detail, collaboration, and integrity. Our commitment to delivering exceptional service and quality products has been a cornerstone of our business since its inception.
We invite you to bring your skills and experience to Riechers Tire & Auto, where we have proudly served our community for generations.
