Senior Business Strategy Consultant

2 weeks ago


Charlotte, North Carolina, United States Calculated Hire Full time

Senior Business Strategy Consultant

Hybrid Role

Contract Position

Compensation: Competitive Hourly Rate

Calculated Hire is seeking a highly skilled Senior Business Strategy Consultant to join our team within a leading Financial Services organization. The ideal candidate will play a pivotal role in the following areas:

Key Responsibilities:

  • Collaborate with Wholesale operations teams to develop a comprehensive mailbox management solution impacting over 1000 mailboxes, enabling efficient case summarization, data collection, and the integration of AI for sustainable solutions.
  • Bring a strategic perspective on Intelligent Automation, leveraging experience from the digital banking sector.
  • Provide thought leadership in the deployment of a new case management tool, focusing on the incorporation of automation technologies.
  • Lead cross-functional teams in strategizing, planning, and executing diverse programs, services, and initiatives.
  • Ensure accountability for assigned projects, mitigate risks, and enhance operational efficiencies.
  • Evaluate strategic methodologies and assess the effectiveness of support functions and overall business performance.
  • Conduct thorough assessments through data analysis and innovative problem-solving to formulate actionable solutions and recommendations.
  • Make informed decisions in complex scenarios, facilitating resolution and supporting the implementation of strategic plans.
  • Engage with members of the Business Execution team and leadership to advance strategic initiatives.
  • Mentor and guide junior Strategy and Execution personnel within the organization.

Required Qualifications:

  • 8+ years of experience in business support, project management, implementation, business operations, or strategic planning within the financial services industry.
  • Proficiency in Microsoft Dynamics (Case Management Tool).
  • Understanding of Robotics and User Interface, including the utility of automation technologies.
  • Experience with Optical Character Recognition, RPA (Robotic Process Automation), and Open Banking (API).
  • Knowledge of Customer Portals and their development.
  • Familiarity with Generative AI technologies.
  • Strong collaboration skills with technology teams, noting that this role does not require coding expertise.


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