Medical Office Scheduler

2 weeks ago


Sewell, New Jersey, United States Cooper University Health Care Full time
Job Summary

At Cooper University Health Care, we are committed to delivering exceptional healthcare services. As a Medical Office Phone Scheduler, you will play a vital role in supporting our mission by providing top-notch patient scheduling and administrative services.

Key Responsibilities
  • Schedule patient appointments for hospital outpatient-based services, including changes and cancellations
  • Provide exceptional customer service and telephone etiquette to patients and clinical staff
  • Interface with patients and clinical staff to communicate scheduling needs and results
  • Support checkout processes at Gastroenterology's ambulatory office
  • Ensure accurate healthcare coverage and pre-registration integrity
  • Escalate operational, provider, or patient complaints to leadership
  • Knowledge of medical insurance and billing processes
Requirements
  • 2-3 years of experience in a medical or office setting
  • Medical Assistant Certificate preferred
  • Outstanding organizational skills and typing speed of 35-45 WPM
  • Medical transcription required
What We Offer

Cooper University Health Care is a dynamic and supportive work environment that values our employees' growth and development. We offer competitive compensation and benefits packages, as well as opportunities for professional advancement.



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