City Parking Director

1 week ago


Roswell, Georgia, United States City Of Roswell Full time

**Job Summary:** We are seeking a highly motivated and experienced Municipal Transportation Coordinator to join our team. The successful candidate will have a strong background in transportation management, customer service, and municipal regulations.

**Estimated Salary:** $62,000 - $75,000 per year

The Municipal Transportation Coordinator will be responsible for overseeing the management of all municipal parking facilities, including city-owned parking facilities, on-street parking areas, and special event parking. They will also lead a team of parking attendants, enforcement officers, and administrative staff, conduct training programs focused on customer service, safety, and compliance, and supervise, evaluate, and provide continuous performance feedback to staff.

**Key Responsibilities:*

  • Transportation Management:
    • Oversee daily operations of city-owned parking facilities, on-street parking areas, and special event parking.
    • Develop and implement systems to monitor occupancy, turnover, and performance metrics across all parking assets.
    • Coordinate maintenance schedules and ensure facilities meet safety, cleanliness, and accessibility standards.
  • Customer Service and Stakeholder Engagement:
    • Serve as the primary point of contact for customer inquiries, complaints, and conflict resolution.
    • Engage with local businesses, residents, and city officials to understand parking needs and address community concerns.
  • Financial and Budget Management:
    • Prepare, manage, and monitor budgets for parking operations.
    • Track revenue from parking management systems, permits, and citations, and ensure accurate financial reporting.
    • Identify opportunities for cost reduction and revenue enhancement while maintaining service quality.

Requirements:

  • Bachelor's degree in Business Administration, Urban Planning, Public Administration, or a related field.
  • A minimum of 5 years of experience in parking management, facilities management, or transportation, plus 2 years' experience in a supervisory role.
  • Proficiency in budgeting, financial analysis, and data-driven decision-making.
  • Experience with parking management software and technology solutions is recommended.


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