Field Service Engineer
1 month ago
We are seeking a highly skilled Field Service Engineer to join our team at MED Institute, a Cook Group company. As a Field Service Engineer, you will be responsible for coordinating and implementing all phases of service and maintenance activities related to iMRI suites for MED and its clients.
Key Responsibilities:
- Coordinate and implement all phases of service and maintenance activities related to iMRI suites
- Interact and communicate well with team members and clients
- Interface with vendors
- Provide exceptional customer service to clients, while setting clear expectations, meeting commitments, and resolving issues as they arise
- Work independently and solve problems, utilizing all available tools and resources
- Maintain well-controlled documentation, including written protocols and reports, data forms, and laboratory notebooks
Requirements:
- B.S. in Electrical Engineering Technology (EET) or similar technical discipline required with a minimum of 2 years of experience working in a related field
- Hard-working, enthusiastic, detail-oriented person with strong written and verbal communication skills, record-keeping and interpersonal skills
- Will be working in a team setting and must be willing to be trained
- Strong hands-on skills and electrical and mechanical abilities
- Previous MRI experience/knowledge preferred
- Ability to travel 75% or more
- Qualified candidates must be legally authorized to be employed in the United States
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