Senior Strategy Analyst

5 days ago


Jacksonville, Florida, United States Citigroup Inc Full time
Job Title: Senior Strategy Analyst

Join Citigroup Inc. as a Senior Strategy Analyst and contribute to the development of new techniques and the improvement of processes and work-flow for the area or function.

Key Responsibilities:
  • Support Business Execution VPs and the CX Leadership Team in crafting compelling and effective executive-level presentations and status reports for the Head of USPB and other executives.
  • Proactively lead tracking and reporting against key priorities and KPI targets.
  • Provide support on a variety of ad-hoc initiatives as needed, such as human capacity planning and expense management.
CX Culture Programming:
  • Support strategy, planning, and execution of CX culture programming including Client Obsession Week, CX Town Halls, and CX Fireside Chats.
  • Prepare slide decks, scripts, and event logistics.
  • Plan, draft and distribute CX communications and event invitations.
  • Help manage the CX Voice of the Employee (VOE) working group activities and reporting.
Other:
  • Project management support for special projects and strategic initiatives.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.

Citigroup Inc. is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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