Implementation Consultant

5 days ago

Bloomington, United States ResMed Full time
Job Title: Implementation Consultant - Healthcare Solutions

Job Summary:
ResMed is seeking a skilled Implementation Consultant to join our Revenue Cycle Implementation team. As an Implementation Consultant, you will be responsible for delivering instructor-led training sessions, conducting workflow analysis, and providing expert guidance to clients on MatrixCare software. This role requires travel and strong self-prioritization skills.

Key Responsibilities:

• Deliver Instructor-Led Training (remote, or onsite) to individual or groups of clients.
• Conduct MatrixCare Workflow Analysis and Build Sessions, assisting clients with product-related decisions and setups.
• Contact clients to determine their needs, gather pre-training information, and prepare for upcoming training sessions.
• Consult and audit client databases to ensure high software adoption and quality.
• Communicate with MatrixCare internal resources to resolve issues that arise during training.
• Contribute to Client Services and project team meetings.
• Build and maintain relationships with Key Clients.
• Collaborate with project team members, including Project Managers, Software Instructors, Implementation Consultants, Data Conversion Specialists, and Claims Enrollment Team.
• Identify client risk areas and assist the project team with risk resolutions.
• Demonstrate strong problem-solving and critical thinking abilities.
• Provide exceptional internal and external customer service.
• Guide clients through best practice recommendations.
• Support sales, marketing, development, and other Client Services teams with subject matter expertise and leadership.
• Lead Optimization services and actively contribute to training curriculum.
• Exhibit strong presentation, documentation, and communication skills.
• Work proactively with support and development teams on client software requests and product enhancements.
• Stay current with product releases and maintain strong product knowledge.

Qualifications:

• Proven experience in delivering software training and implementation.
• Strong consulting skills and ability to audit client databases.
• Excellent problem-solving, critical thinking, and customer service skills.
• Ability to work independently and collaboratively with project teams.
• Strong presentation, documentation, and communication skills.
• Willingness to travel extensively, up to 75%.
• In-depth knowledge of MatrixCare software and its applications.
• Preferred Skills: Experience in the healthcare software industry, familiarity with MatrixCare or similar software solutions, ability to lead and manage optimization services.

About ResMed:
ResMed is shaping the future of healthcare by developing innovative solutions that improve people's lives. We recognize the need to build on and broaden our existing skills and continue to attract and retain the world's best talent. We offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

  • Implementation Consultant

    5 days ago

    Bloomington, MN, United States ResMed Full time

    At ResMed, we're shaping the future of healthcare by harnessing the power of technology. As a dynamic and experienced Software Training and Implementation Consultant, you'll play a crucial role in empowering providers with vital insight to deliver the care people need, right when they need it.Key Responsibilities:Deliver Instructor-Led Training: Conduct...

  • Lean Consultant

    2 weeks ago

    Bloomington, United States Project Consulting Group (PCG) Full time

    Job Title: Lean ConsultantProject Consulting Group (PCG) is seeking a highly skilled Lean Consultant to join our team. As a Lean Consultant, you will be responsible for delivering process optimization, increased efficiency, and reduced costs across various industries.Key Responsibilities:Facilitate teams through problem identification, selection, solving,...

  • Senior Consultant

    4 weeks ago

    Bloomington, Illinois, United States Workday Full time

    About the RoleThe Time Tracking Senior Consultant will play a key role in ensuring the successful implementation of Workday solutions for our Financial Services and Insurance (FSI) and Professional Services (PS) customers. This individual will be responsible for establishing and championing best practices for all deployments, with a focus on time tracking in...

  • Management Consultant

    4 weeks ago

    Bloomington, Illinois, United States NuvoLogic Consulting Full time

    Company OverviewNuvoLogic Consulting is a management consulting firm based in Northern Virginia, serving public and private sector clients with a focus on financial services and mortgage finance.We help our clients in the areas of finance, accounting, and operations to support CFO, budget, audit readiness, and risk management functions. Our team also...

  • NetSuite Senior Consultant

    1 week ago

    Bloomington, Illinois, United States MorganFranklin Consulting Full time

    Job SummaryWe are seeking a highly skilled NetSuite Senior Consultant to join our team. As a key member of our Enterprise & Cloud Applications team, you will be responsible for delivering cloud solutions to our clients, including NetSuite implementations, upgrades, and support.Key ResponsibilitiesLead project teams and be a primary liaison to our...

  • Technical Consultant

    2 weeks ago

    Bloomington, Illinois, United States Groundswell Agriculture Festival Full time

    Job Title: Technical ConsultantGroundswell is a premier technology integrator committed to solving complex challenges facing federal agencies. We're a small company with big company reach and results.We're seeking a Technical Consultant to work closely with clients and implementation teams to evaluate business requirements and translate them into technical...

  • Public Health Consultant

    1 month ago

    Bloomington, Illinois, United States Guidehouse Full time

    About the RoleThis is a critical position that will play a key role in supporting a team for management consulting projects. The successful candidate will have a minimum of a Bachelor's Degree and 2 or more years of professional experience in consulting, strategy, organizational transformation, process improvement, or project/program management.Key...

  • Technical Consultant

    2 weeks ago

    Bloomington, Illinois, United States Appian Full time

    About the RoleWe are seeking a highly skilled Technical Consultant to join our Customer Success Public Sector team at Appian. As a Technical Consultant, you will be responsible for developing software solutions on the Appian platform for our commercial clients.Your primary responsibility will be to work throughout the entire project life-cycle to define,...

  • Management Consultant

    4 weeks ago

    Bloomington, Illinois, United States Orbis Operations Full time

    Job Title: Management ConsultantOrbis Operations is seeking an experienced management consultant to lead qualitative research and program evaluation activities for a client in the US Intelligence Community.Key Responsibilities:Develop and implement research designs with practical strategies for conducting evaluations of strategic communications for a...

  • Business Transformation Consultant

    3 weeks ago

    Bloomington, Illinois, United States Cross Country Full time

    Unlock Your Potential with Cross CountryAs a Business Transformation Consultant at Cross Country, you will play a pivotal role in driving business growth and innovation. Our rapidly expanding Technology-Enabled Business Transformation practice is seeking a trusted partner to join our team and serve our clients with expertise and dedication.What You'll...

  • Product Management Consultant

    2 weeks ago

    Bloomington, Illinois, United States Infinitive Inc Full time

    Job OverviewInfinitive Inc is seeking a seasoned Product Management Consultant to drive strategic growth and innovation. As a key member of our team, you will leverage your expertise to develop and implement effective product management strategies, ensuring seamless project delivery and exceptional client satisfaction.Key Responsibilities:Develop and execute...

  • Lactation Consultant

    4 weeks ago

    Bloomington, Indiana, United States Ochsner LSU Health System Full time

    Job SummaryWe are seeking a highly skilled Lactation Consultant to join our team at Ochsner LSU Health System. The successful candidate will be responsible for providing expert lactation support to new mothers and their families, promoting best breastfeeding practices, and educating healthcare professionals on lactation-related topics.Key...

  • Lactation Consultant

    1 month ago

    Bloomington, Indiana, United States Ochsner LSU Health System Full time

    Job SummaryWe are seeking a highly skilled Lactation Consultant to join our team at Ochsner LSU Health System. The successful candidate will be responsible for providing expert lactation support and education to women, families, and healthcare professionals.Key ResponsibilitiesDevelop and implement lactation programs and services to promote breastfeeding and...

  • Senior Appian Consultant

    2 weeks ago

    Bloomington, Illinois, United States Groundswell Agriculture Festival Full time

    Senior Appian ConsultantGroundswell is a premier technology integrator dedicated to solving complex challenges in federal agencies. Our company culture is small yet reaches big results. We're looking for experienced Senior Appian Consultants to provide integrated architecture support and act as trusted advisors to our clients.As a Senior Appian Consultant,...

  • Technical Consultant

    2 weeks ago

    Bloomington, Illinois, United States Appian Corporation Full time

    Job DescriptionAt Appian Corporation, we're seeking a skilled Technical Consultant to join our Customer Success Public Sector team. As a key member of our team, you'll play a crucial role in delivering mission-critical business impact to our clients.As a Technical Consultant, you'll be responsible for working with our clients to develop software solutions on...

  • Senior Consultant

    5 days ago

    Bloomington, Illinois, United States Workday Full time

    About The RoleThe Time Tracking Senior Consultant will be responsible for ensuring the successful implementation of Workday solutions for our Financial Services, Insurance (FSI) and Professional Services (PS) customers and help establish and champion best practices for all deployments.The ideal candidate for this position should have experience with time...

  • Planning Consultant

    4 weeks ago

    Bloomington, Illinois, United States Fidelity TalentSource LLC Full time

    Job Description:As a Planning Consultant at Fidelity Investments, you will play a key role in providing world-class planning experiences to our clients. Your primary responsibility will be to uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations. You will develop an engagement strategy that...

  • Public Health Consultant

    4 weeks ago

    Bloomington, Illinois, United States Guidehouse Full time

    About the RoleWe are seeking a highly skilled Public Health Consultant to join our team at Guidehouse. As a key member of our management consulting team, you will play a critical role in supporting projects from initiation to closeout, working with federal health clients to drive organizational development and transformation, strategic planning, and business...

  • ServiceNow ITSM Functional Consultant Lead

    2 weeks ago

    Bloomington, Illinois, United States Xavier Gold Consulting Group Full time

    Job Title: ServiceNow ITSM Functional Consultant LeadXavier Gold Consulting Group is seeking a highly skilled ServiceNow ITSM Functional Consultant Lead to join our team. As a key member of our consulting team, you will be responsible for providing IT services portfolio & catalog functional design consulting utilizing ITSM tools like ServiceNow.Key...

  • Lactation Consultant

    2 weeks ago

    Bloomington, Indiana, United States Ochsner LSU Health Shreveport Full time

    Job SummaryWe are seeking a highly skilled and compassionate Lactation Consultant to join our team at Ochsner LSU Health Shreveport. As a key member of our maternal-child health team, you will play a vital role in providing expert lactation support and education to new mothers and their families.ResponsibilitiesProvide individualized lactation support and...