Business Operations Analyst

4 weeks ago


Dover, Delaware, United States State of Delaware Full time

Job Summary

We are seeking a highly skilled Business Operations Analyst to join our team at the State of Delaware. As a Business Operations Analyst, you will be responsible for conducting studies to evaluate operations, programs, services, policies, and procedures to determine efficiency and effectiveness.

Key Responsibilities

  • Evaluate operations, programs, services, policies, and procedures to determine efficiency and effectiveness
  • Interpret laws, rules, regulations, standards, policies, and procedures
  • Design studies to determine study goals and objectives, information needed, data sources, sampling, and collection methods
  • Make recommendations for continuation or changes to operations, programs, services, policies, or procedures based on findings
  • Prepare narrative reports on study findings and recommendations

Requirements

  • Three years of experience in conducting studies, including evaluating operations, programs, services, policies, and procedures to determine efficiency and effectiveness
  • Three years of experience in interpreting laws, rules, regulations, standards, policies, and procedures
  • Six months of experience in designing studies, including determining study goals and objectives, information needed, data sources, sampling, and collection methods
  • Six months of experience in making recommendations for continuation or changes to operations, programs, services, policies, or procedures based on findings
  • Six months of experience in narrative report writing

Working Conditions

This position requires a satisfactory Fingerprint-based background check administered by the Delaware State Police.

Benefits

The State of Delaware offers a comprehensive benefit package, including health, dental, and vision insurance, retirement plans, and paid time off.


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