Customer Service Representative
24 hours ago
Job Summary:
We are seeking a friendly and courteous Guest Services Representative to join our team at Hackensack Meridian Health. As a key member of our operations team, you will be responsible for providing exceptional customer service to our guests, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide excellent customer service to guests, responding to their inquiries and resolving issues in a timely and professional manner.
- Communicate effectively with guests, management, and staff to ensure seamless operations.
- Work collaboratively with other departments to ensure guest satisfaction and resolve any issues that may arise.
- Participate in ongoing training and development to enhance customer service skills and stay up-to-date on company policies and procedures.
Requirements:
- Ability to speak, read, and write basic English to effectively communicate with guests, management, and staff.
- Friendly, courteous, and helpful personality to handle stressful situations and provide exceptional customer service.
- Ability to work in a fast-paced environment and adapt to changing situations.
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