Operations Manager

2 weeks ago


Greensboro, United States CVS Health Full time
Operations Manager Job Description

At CVS Health, we're committed to delivering exceptional patient care and improving health outcomes. As an Operations Manager, you'll play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Key Responsibilities:
  • Lead and manage a high-performing store team to achieve sales and customer service goals.
  • Supervise and direct the activities of the store's crew, ensuring seamless execution of daily operations.
  • Collaborate with the Store Manager to develop and implement action plans for operational and service improvement.
  • Provide exceptional customer service, resolving issues and addressing concerns in a timely and professional manner.
  • Manage sales and inventory, ensuring accurate forecasting and ordering to meet customer demand.
  • Develop and implement strategies to drive sales growth and customer engagement.
Requirements:
  • Deductive reasoning ability, advanced analytical skills, and computer proficiency.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts, as needed.
What We Offer:
  • A competitive salary range of $17.00 - $28.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A 401(k) retirement savings plan and Employee Stock Purchase Plan.
  • A fully-paid term life insurance plan and short-term and long-term disability benefits.
  • Opportunities for professional growth and development.

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