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Store Operations Coordinator

2 months ago

Las Vegas, Nevada, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and experienced Retail Department Manager to join our team at Marshalls. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and ensuring the smooth operation of our front-of-store operations.

Key Responsibilities
  • Customer Experience
    • Create a positive and welcoming environment for all customers
    • Engage with customers to understand their needs and preferences
    • Provide personalized service and recommendations to drive sales and customer loyalty
  • Team Leadership
    • Lead and motivate a team of Associates to achieve sales and customer service goals
    • Provide coaching and training to develop Associate skills and knowledge
    • Conduct regular performance evaluations and provide feedback to improve performance
  • Store Operations
    • Oversee the daily operations of the front-of-store, including cash handling, inventory management, and visual merchandising
    • Ensure that all store policies and procedures are followed
    • Identify and implement opportunities to improve store efficiency and productivity
  • Communication and Collaboration
    • Communicate effectively with management and Associates to ensure seamless store operations
    • Collaborate with other departments to achieve store goals and objectives
    • Provide regular updates and reports to management on store performance and customer feedback
Requirements
  • 1 year of retail experience, with a minimum of 6 months in a leadership role
  • Strong customer service and communication skills
  • Ability to work a flexible schedule, including nights and weekends
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Ability to lift up to 25 pounds and stand for long periods of time
What We Offer

Marshalls offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for career advancement and professional growth.