Credit Representative I

5 days ago

Itasca, Illinois, United States Canon U.S.A., Inc. Full time
About the Role

As a key member of our team, you will be responsible for contacting customers to discuss account status and requesting payments. You will also prepare delinquent accounts for outside collection activities and work closely with our AR team on cash application.

We are looking for someone who is proficient in Excel use and computer skills to research and key information and run reports. You will maintain current receivable account balances while satisfactorily answering internal and external customers' questions.

Your Impact
  1. Contact customers to collect past due payments from all accounts and assure fair, courteous and prompt handling of collections matters in order to provide for the prompt turnover of accounts receivable and resolve any disputes/issues/complaints, using oracle and other databases to ensure quick resolutions to issues.
  2. Apply payments and/or credits/adjustments to keep delinquency and bad debt to a minimum, research applications of credit adjustments to assure the customer adjustments or deductions made or taken are reasonable, processed and cleared from customer's account on timely bases.
  3. Prepare information for collection agency and/or attorneys for delinquent accounts, disputes over discrepancies in invoices and negotiates payment plans when needed.
  4. Create reports necessary to reconcile accounts and to report to management the status of accounts. Print invoices and statements to send to customer.
  5. Process miscellaneous paperwork, and update systems as required by credit policy and procedures.
  6. Special projects, as requested by management.
About You: The Skills & Expertise You Bring
  • HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
  • Minimum 1 year experience in credit collections and exposure to routine accounting activities.
Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.

Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020.

Salary

$55,000 - $65,000 per annum, depending on qualifications and experience.

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