Patient Services Coordinator

4 weeks ago


Lakewood CO USA, United States US Oncology Network-wide Career Opportunities Full time
Job Title: Patient Services Coordinator

Rocky Mountain Cancer Centers, a leading provider of cancer care, is seeking an experienced Patient Services Coordinator to join our team in Lakewood. As a key member of our front office team, you will play a vital role in ensuring seamless patient care and exceptional customer service.

Responsibilities:
  • Schedule follow-up appointments in our practice management system, adhering to provider orders and office protocols in a high-volume clinic setting.
  • Cancel or reschedule appointments as needed, notifying relevant clinic personnel and ensuring minimal disruption to patient care.
  • Arrange for patients to receive financial counseling as required, demonstrating empathy and understanding of patient confidentiality.
  • Contribute to the efficiency of the front office by following established policies and procedures, covering for other front office functions as requested.
  • Schedule outpatient appointments, testing, and hospital admissions as needed, obtaining necessary authorization and pre-certification.
  • Communicate with patients regarding scheduled tests and potential prep work, gathering necessary information and ensuring a smooth patient experience.
Qualifications:

We are seeking a highly organized and detail-oriented individual with at least 3 years of office experience, preferably in a medical setting. Excellent communication skills, both written and verbal, are essential. Proficiency in computer systems, particularly Microsoft Office, is a plus.

The ideal candidate will possess a high school diploma or equivalent and be able to work in a fast-paced environment with minimal supervision. If you are a team player with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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