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Sr Director Hardware Quality and Compliance Engineering Lead

1 month ago


Santa Clara, California, United States Palo Alto Networks Full time

Palo Alto Networks is a leading cybersecurity company that prioritizes quality and reliability in its hardware products.

We are seeking an experienced and highly motivated Sr Director to lead our hardware quality and compliance engineering team. This role will be instrumental in ensuring our hardware products meet stringent quality standards, regulatory requirements, and customer expectations.

The ideal candidate must be self-motivated and thrive in an environment valuing teamwork, results, and creativity. As this is a senior leadership role, the successful candidate will drive strategies to ensure the highest quality and reliability in our new and sustaining products.

This position reports to the VP of Technical Operations and works closely with Hardware and Software Design Engineering, Product Management, Technical Support Engineering, Global Customer Support, Technical Operations, and Supply Chain Management.

Key Responsibilities

  • Enhance existing Quality Management strategies to elevate hardware product quality throughout the entire product life cycle.
  • Drive continuous process improvement initiatives proactively, cultivating a culture of quality and innovation within the cross-functional engineering teams.
  • Collaborate closely with Customer Support and Design Engineering to address quality concerns, provide technical insights, and lead corrective actions.
  • Serve as the primary representative of hardware quality in customer-facing engagements, ensuring alignment on quality standards and addressing customer feedback.
  • Prepare and deliver succinct executive summaries and comprehensive reports on critical quality issues, product performance metrics, and ongoing improvement initiatives for senior management and stakeholders.
  • Apply robust analytical skills and problem-solving techniques to lead effective resolution in technical product quality issues and enhance product reliability.

Required Skills and Qualifications

  • Proven track record (15+ years) in senior leadership roles within hardware quality and compliance managing a team of engineers.
  • Strategic problem-solving mindset, with a strong ability to implement effective solutions.
  • Demonstrated success in driving continuous process improvement initiatives within hardware product development.
  • Experience working closely with Customer Support and Design Engineering teams, focusing on integrating quality considerations throughout the product life cycle.
  • Proficiency in representing hardware quality in customer interactions, including handling customer calls and addressing hardware quality-related inquiries.

Compensation Details

The estimated salary range for this position is between $231,000 - $317,000 per year, depending on qualifications and experience. Palo Alto Networks offers competitive compensation and benefits packages to its employees.