Patient Services Associate

2 weeks ago


Jacksonville, Florida, United States Pediatrix Full time
Job Summary

Pediatrix Medical Group is seeking a highly skilled and detail-oriented Patient Services Associate to join our team. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our medical office.

Responsibilities
  • Front Desk Operations: Greet and direct patients, families, and visitors to their appointments, ensuring a positive and welcoming experience.
  • Scheduling and Coordination: Prepare and update daily clinic schedules, manage patient flow, and coordinate with physicians and staff to optimize clinic efficiency.
  • Administrative Support: Maintain accurate and up-to-date patient records, handle incoming calls, and respond to patient inquiries in a timely and professional manner.
  • Communication and Teamwork: Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
  • Financial Management: Process patient payments, reconcile cash boxes, and maintain accurate financial records.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Three years of recent experience in a medical office setting preferred.
  • Skills: Excellent communication and customer service skills, ability to multitask, and proficiency in computer software applications.
  • Qualifications: Ability to work in a fast-paced environment, maintain confidentiality, and prioritize tasks effectively.
Benefits and Compensation

Pediatrix Medical Group offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, and opportunities for professional growth and development.



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