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Customer Service Connection Specialist

2 months ago

Eau Claire, Wisconsin, United States Xcel Energy Full time

Position Overview:
As the primary contact for both residential and commercial clients seeking Construction or Design services, you will play a crucial role in ensuring a seamless experience for our customers.

Key Responsibilities:
- Efficiently manage and process customer inquiries related to utility services.
- Provide comprehensive information and support to clients regarding their service requests.
- Collaborate with various departments to facilitate timely service delivery.

Skills and Qualifications:
- Strong communication skills to effectively assist customers.
- Ability to handle multiple requests while maintaining attention to detail.
- A customer-centric approach to problem-solving.