Colleague Experience, Communications

2 months ago

Florida, United States Pipedrive Full time
About the Role

We are seeking a highly skilled Colleague Experience, Communications & Events Partner to join our team at Pipedrive. As a key member of our People & Culture department, you will be responsible for developing and executing a comprehensive global events strategy, leveraging our internal communication channels to promote initiatives that foster a sense of belonging and community.

Key Responsibilities
  • Develop and implement event and communication strategies to improve employee engagement across multiple sites, platforms, and channels with minimal guidance.
  • Partner and collaborate with Director Internal Comms, PR & Social, Employer Branding, DEBI, and other key stakeholders on the development and execution of a comprehensive global events strategy.
  • Be the 'voice' of your site(s), leveraging our core comms channels to engage employees, including managing local digital signage, becoming a trained content creator for our intranet, and sitting on your local Site Leadership Team.
  • Create and maintain community management strategies to foster connections among employees, both locally and globally.
  • Develop programs that connect employees with customers and their stories to encourage a customer-first mindset and, where relevant, create experiences for our customers that strengthen our relationship with them.
  • Create comprehensive playbooks and guidelines for team-building events and activations, ensuring a consistent and global approach.
  • Responsible for ensuring our offices remain welcoming, world-class, and well-stocked.
  • Completion of all tasks associated with the employee lifecycle, inclusive of managing queries through the HR ticketing system; issuing required documentation; updates to our HRIS platform; onboarding and offboarding; employee HR Inductions; and promoting a positive and inclusive work environment.
  • Management of business travel for employees, including flight and hotel arrangements and assistance with business visas where required, ensuring cost efficiency and policy adherence; conducting travel orders and invoices for reimbursement; maintaining travel and accommodation-related contracts and agreements; and data collection of ESG information.
  • Maintain accurate and up-to-date employee records in HR databases and appropriate drives; ensure the confidentiality and security of employee information; handle employee data changes, terminations, and archiving of files as needed; and ensure compliance with record management, security, sensitivity, and GDPR rules.
  • Administer employee benefits programs, ensuring appropriate onboarding and offboarding, and act as a point of contact for employees regarding benefits questions.
  • Ensure compliance with local labor laws and company policies; assist in the development and implementation of HR policies and procedures; prepare and submit required reports to local government agencies.
Requirements
  • 5+ years of experience from a similar role in HR and/or communications.
  • Great experience in events management, with excellent communication skills.
  • Good grasp of effective communication strategies and channels.
  • Ability to liaise and negotiate with suppliers, ideally with a 'little black book' of local/global contacts and/or vendors.
  • Ability to advise and influence others.
  • Understanding of drivers of employee engagement.
  • Attention to detail and ability to work at speed.
  • Experience in budget management, specifically in relation to event costs.
  • Experience of working in a scale-up environment is a plus.
  • 'One team' spirit is a must
About Pipedrive

Pipedrive is a value-driven work environment where people come first. We are a lively bunch of colleagues from over 50 different countries, with offices in Tallinn, Tartu, Lisbon, Prague, London, Dublin, New York, Florida, Riga, and Berlin. We are a team serious about getting things done while not taking ourselves too seriously. We offer a beautiful office minutes from downtown St. Pete, flexible working hours as long as you're there for your team members, freedom to execute your ideas with a passionate and motivated team supporting you, lots of room for personal and career development, with internal and external training opportunities, competitive salary and bonus system, and all the benefits you'd expect from a great employer.

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