Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Service Advisor to join our team at Jiffy Lube. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences and providing world-class service to our guests.
Key Responsibilities- Provide personalized service to guests, understanding their automotive needs and offering tailored solutions.
- Accurately capture guests' product needs and provide updates throughout the service process.
- Offer impartial advice to ensure guests are aware of manufacturer recommendations.
- Perform Jiffy Lube's Signature Service oil change, replacing fluids, filters, wiper blades, and other preventative maintenance services.
- Previous experience in a dealership, automotive shop, tire center, or quick lube environment is essential.
- Valid driver's license required.
- Must successfully pass a background check.
- Must possess the ability to effectively communicate in English, both verbally and in writing.
- A fast-paced and team-oriented environment.
- World-class training through JLU to meet all challenges.
- A customer-driven culture that values strong relationships.
- A commitment to inclusivity and equal access to opportunity.
Jiffy Lube is a leading provider of automotive preventive maintenance, with a national footprint of over 2,000 franchisee-owned service centers. Our technicians are highly trained in preventive maintenance and customer service, and we strive to help our guests Leave Worry Behind every day.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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