Customer Service Representative

4 weeks ago


Manteca, California, United States Integrity Alliance Management LLC Full time
Job Summary

The Front Desk Associate plays a vital role in providing exceptional customer service to residents and guests at the Association Clubhouse. This individual will be responsible for managing reservations, handling payments, and ensuring the smooth operation of the clubhouse and its amenities.

Key Responsibilities
  • Manage event reservations and collect payments
  • Collaborate with the Activities Director to update calendars and marque signs
  • Answer phone calls and provide assistance as needed
  • Perform routine clerical duties, including data entry and filing
  • Enforce Homeowners Association rules and regulations
  • Maintain inventory of coffee and office supplies
  • Prepare coffee and hot water for residents
  • Issue badges and conduct pool runs
  • Provide custodial duties as required
  • Assist with event setup and audio/video equipment
  • Review ARC applications for accuracy
  • Be available to answer member questions
  • Understand and enforce association rules
  • Be flexible to work extended or revised hours

Integrity Alliance Management LLC values its employees and offers a dynamic work environment.



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