Customer Service Representative
4 weeks ago
Delicato Family Wines is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Supply Chain department, you will be responsible for ensuring efficient and timely end-to-end customer order management.
Key Responsibilities:- Maintain a positive and professional attitude towards customers and peers
- Efficiently manage customer orders from end-to-end, ensuring a smooth flow of product shipments
- Manage sample ordering and packing process, guaranteeing accurate and timely deliveries
- Understand and leverage SAP and Esker transactions to ensure accuracy and efficiency of Order Management process
- Maintain timely and effective communication with internal and external customers regarding order and product status information
- Preserve sustainable relationships and trust across Delicato, fostering collaborative relationships and interactive communication with Distributors
- Investigate and resolve customer inquiries and issues in a productive and timely manner
- Provide reporting from Infoview and SAP to support Customer Service leadership with timely and accurate information
- Back up other team members and maintain essential information pertinent to assigned customer territories
- Perform testing for system enhancements, changes, and upgrades as directed by Customer Service leadership
- Actively participate in projects impacting Customer Service, such as acquisitions, new product launches, IS initiatives, special sales programs, and promotions
Requirements:
- Bachelor's degree in Business, Supply Chain, or related field preferred
- 5+ years progressive experience in a Customer Service or Supply Chain related field within the consumer goods industry
- Strong working knowledge of Order Management best practices
Working Conditions:
- General office environment
Work Standards:
- Acts in a manner reflective of the Company culture of High Moral Standards, Innovation, and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
- Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
- Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
- Follows all Company policies and procedures
Additional Comments:
Management retains the discretion to add to or change the duties of the position at any time.
Delicato Family Wines offers its employees a generous and comprehensive benefits package, including medical, dental, and vision coverage, life and disability insurance, flexible spending accounts, 401(k) with company match, discretionary profit sharing, paid time off, paid holidays, wine and merchandise discounts, tuition reimbursement, and gym discounts.
Delicato Family Wines is an Equal Opportunity Employer.
-
Customer Service Representative
4 weeks ago
Manteca, California, United States U-Haul Full timeCustomer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include assisting customers...
-
Customer Service Representative
3 weeks ago
Manteca, California, United States U-Haul Full timeU-Haul Customer Service Representative Job DescriptionAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they...
-
Customer Service Representative
4 weeks ago
Manteca, California, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemClean, prepare, and maintain the front of...
-
Customer Service Representative
1 month ago
Manteca, California, United States Delicato Family Wines Full timeJob Title: Customer Service RepresentativeDelicato Family Wines is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Supply Chain department, you will be responsible for ensuring efficient and timely end-to-end customer order management.Key Responsibilities:Maintain a positive and professional attitude towards...
-
Customer Service Representative
4 weeks ago
Manteca, California, United States BBSI- Modesto Full timeJob SummaryAs a Customer Service Representative at BBSI-Modesto, you will play a vital role in ensuring the smooth operation of our dispatch team. Your strong communication skills and attention to detail will enable you to effectively manage drivers, clients, and routes, ensuring timely and efficient delivery of goods.Responsibilities:Manage and track driver...
-
Seasonal CLUB Customer Service Representative
4 weeks ago
Manteca, California, United States Cabela's Full timeJob SummaryThe CLUB Customer Service Outfitter provides exceptional customer service to our guests while promoting the benefits of becoming a CLUB Member. This role requires a strong commitment to customer satisfaction and a passion for delivering a world-class experience.Key ResponsibilitiesSupports a strong commitment to world-class customer service and...
-
Customer Service Representative
4 weeks ago
Manteca, California, United States Walgreens Full timeAt Walgreens, we're looking for a Customer Service Associate to join our team. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers. Your duties will include registering sales on assigned cash registers, recommending items for sale, and providing...
-
Customer Service Representative
4 weeks ago
Manteca, California, United States Delicato Family Wines Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our Supply Chain team at Delicato Family Wines. As a key member of our team, you will be responsible for ensuring efficient and timely end-to-end customer order management.Key ResponsibilitiesMaintain a positive and professional attitude towards customers and peers, fostering...
-
Customer Service Representative
4 weeks ago
Manteca, California, United States Wingstop Restaurants Full timeDeliver World-Class Service at WingstopWe're seeking a talented Guest Service Team Member to join our team at Wingstop E Yosemite Ave. As a key member of our crew, you'll be responsible for delivering exceptional service to our guests by:Acting as the face and voice of Wingstop, providing a positive and genuine experience for all guestsInteracting with...
-
Customer Service Representative
4 weeks ago
Manteca, California, United States Grand Fitness Mgmt, LLC Full timeJob SummaryAs a Front Desk Sales Associate, you will be responsible for providing exceptional customer service to Planet Fitness members, prospective members, and guests while ensuring an exceptional "Judgement Free" member experience. You will be part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an...
-
Customer Service Representative
4 weeks ago
Manteca, California, United States Integrity Alliance Management LLC Full timeJob SummaryThe Front Desk Associate plays a vital role in providing exceptional customer service to residents and guests at the Association Clubhouse. This individual will be responsible for managing reservations, handling payments, and ensuring the smooth operation of the clubhouse and its amenities.Key ResponsibilitiesManage event reservations and collect...
-
Customer Experience Representative
3 weeks ago
Manteca, California, United States JOANN Stores Full timeJob SummaryAs a Customer Experience Representative at JOANN Stores, you will be responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place. This role requires advanced product knowledge, innovative merchandising, and cutting counter accuracy to drive sales and contribute to the...
-
Retail Customer Service Representative
4 weeks ago
Manteca, California, United States Living Spaces Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Living Spaces. As a key member of our operations team, you will be responsible for providing exceptional guest experiences, maintaining a clean and organized store environment, and supporting our sales floor operations.Key...
-
Retail Customer Service Representative
3 weeks ago
Manteca, California, United States Living Spaces Full timeJob SummaryThe Operations Specialist - Retail will partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a Guest First mentality. This role will maintain the cash office and Operations counter with precise execution of Standard Work.Key ResponsibilitiesGuest Interactions: Greet and engage guests on the sales...
-
Customer Service Representative
4 weeks ago
Manteca, California, United States Wingstop Restaurants Full timeKey Responsibilities:As a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering World Class service to our guests. This includes greeting them, answering phone calls, taking and delivering orders, and providing a positive and genuine experience.Key Skills: Excellent communication and interpersonal skills Ability to...
-
Customer Service Representative
3 weeks ago
Manteca, California, United States Auto-Chlor System Full timeJob OverviewAuto-Chlor System is a national leader in the production, installation, and service of commercial dishwashing machines. We specialize in water, hygiene, and energy technologies and services that protect people and vital resources.Our company has a wide range of customers across the food service and food processing, hospitality, healthcare, and...
-
Customer Service and Sales Support Specialist
4 weeks ago
Manteca, California, United States Samra Organization Full timeJob OverviewAre you a customer-focused individual with a passion for sales and a desire to work in a remote setting? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver exceptional service while driving sales and revenue growth.Key Responsibilities:Customer Engagement: Interact with customers via...
-
Customer Experience Representative
4 weeks ago
Manteca, California, United States Mister Car Wash Full timeJoin Our TeamMister Car Wash is a dynamic and fast-paced environment where you can grow your career and achieve your goals. We're seeking a Guest Service Specialist to join our team and provide exceptional customer service.Key Responsibilities:Work collaboratively with our team to provide a positive customer experience.Build relationships with customers and...
-
Customer Service Ambassador
3 weeks ago
Manteca, California, United States Ulta Beauty Full timeUlta Beauty Guest Coordinator RoleAs a Guest Coordinator at Ulta Beauty, you will be responsible for providing exceptional customer service and ensuring a seamless salon experience for our guests. Key responsibilities include acknowledging all customers within 30 seconds of entering the salon, informing guests of current promotions, and providing...
-
Customer Service and Design Associate
4 weeks ago
Manteca, California, United States Signarama Full timeCustomer Service and Design AssociateWe are seeking a highly skilled and motivated individual to join our team as a Customer Service and Design Associate. As a key member of our production team, you will be responsible for providing exceptional customer service, designing and producing high-quality signs and graphics, and assisting with installations and...