Administrative Support Specialist

1 week ago


Hebron, Nebraska, United States CSMC Ventana Full time

Job Summary: We are seeking a highly skilled and experienced Administrative - Customer Service Representative to join our team at CSMC Ventana. The ideal candidate will have recent experience in an Orthopedic/Sports Medicine clinic or high-volume specialty clinic, with a strong background in appointment registration, copay collection, and insurance verification.

Key Responsibilities:

  • Register patients for appointments and collect copays/payments
  • Submit authorization and insurance verification
  • Provide exceptional customer service to patients and healthcare providers
  • Work effectively in a fast-paced environment with multiple priorities

Requirements:

  • 1 year of recent experience working in an outpatient clinic or medical office setting as a PSR or similar role
  • Experience with medical insurance, referral processes, and benefit plans
  • Ability to read, understand, and respond to detailed oral and written instructions

Preferred Qualifications:

  • 2+ years of recent experience working as a Patient Service Representative
  • Experience with CS-Link/Epic
  • Understanding of medical terminology


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