IT Support Specialist

2 months ago


Hebron, Nebraska, United States MetalQuest Full time
Job Overview

MetalQuest Unlimited is a leading precision machining company seeking a skilled IT Support Technician to join our team.

Key Responsibilities:

  • Provide technical assistance and support to users, serving as the primary point of contact for error reporting and troubleshooting.
  • Diagnose and resolve hardware and software issues, ensuring seamless system performance.
  • Perform maintenance and repairs on damaged hardware, minimizing downtime and ensuring business continuity.
  • Evaluate and test new software and hardware, providing recommendations for implementation.
  • Develop and deliver training programs to educate computer users on new systems and technologies.

Requirements and Qualifications:

  • Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
  • Strong problem-solving skills, with a focus on analytical thinking and creative solutions.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
  • Self-motivated and proactive, with a willingness to learn and adapt to new technologies and processes.

Benefits:

  • Opportunity to work with a dynamic and innovative company.
  • Paid Time Off and Sick Leave.
  • Holiday Pay and comprehensive benefits package.


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