Customer Experience Expert

1 week ago


Reston, Virginia, United States Comcast Full time
Customer Experience Expert Role:

In this critical role, you will be responsible for delivering exceptional customer experiences as a Sales Consultant with Xfinity. You will work closely with customers to understand their needs and provide tailored solutions using Xfinity's innovative products and services.

Key Responsibilities:
- Build relationships with customers and understand their needs
- Provide expert advice on Xfinity products and services
- Identify opportunities to upsell and cross-sell
- Collaborate with colleagues to achieve sales goals and objectives

Requirements:
- A high school diploma or equivalent
- 2-5 years of sales experience
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including evenings and weekends

Our Commitment to Diversity and Inclusion:
- At Comcast, we value diversity, equity, and inclusion. We believe that everyone deserves a voice and an opportunity to succeed.
- We are committed to creating a work environment that is inclusive and respectful of all employees.
- Our goal is to attract, retain, and develop top talent from diverse backgrounds and perspectives.

Your Compensation Package:
- Competitive base salary: $19.00/hour
- Total target compensation (base pay plus targeted commission): $26.69/hour
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) matching program
- Paid time off and holidays
- Opportunities for professional development and career advancement

About Comcast:
Comcast is a leading media and technology company that delivers entertainment, news, and online experiences through its Xfinity brand.

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