Call Center Agent

4 days ago


Temecula, California, United States Apex Talent Solutions Full time
Apex Talent Solutions is seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent - Customer Experience.

In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.

We are looking for someone with excellent communication skills, both written and verbal, who can work effectively in a team environment.

The ideal candidate will have previous experience in customer support or a related field, with a strong focus on delivering positive customer experiences.

We offer a competitive salary of $42,000 per year, plus benefits such as health insurance and retirement plan.

Key Responsibilities:
  • Manage incoming calls, emails, chats, and/or interactive voice response systems
  • Provide product information and answer customer inquiries
  • Learn and follow all customer service procedures and policies


Requirements:
  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience


What We Offer:
  • Competitive Salary ($42,000 per year)
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Flexible hours
  • Remote Position(s) available (work from home)


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