Customer Service Representative

6 days ago


Temecula, United States Global Technical Talent Full time
Job Title: Customer Service Representative
Location: Temecula, CA
Duration: 12-month Contract
Work Type: Onsite
Pay Range: $21/Hr

Job Description:

Are you a people person with a knack for problem-solving? Join our dynamic team as a Customer Service Representative In this role, you'll be the friendly voice of our company, providing exceptional support to our valued customers.

Key Responsibilities:
  • Handle inbound and outbound calls to address customer inquiries and concerns
  • Utilize customer relationship management (CRM) systems to efficiently manage customer information and interactions
  • Learn and follow detailed procedures to ensure accurate and consistent service delivery
  • Demonstrate patience, empathy, and effective communication skills to resolve customer issues promptly
  • Multitask efficiently, handling multiple calls and tasks simultaneously
  • Navigate complex computer systems and applications to access necessary information
Qualifications:
  • 0-3 years of customer service experience
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Ability to work in a fast-paced, deadline-driven environment
  • Experience with CRM systems (preferred)
Benefits:
  • Competitive hourly rate
  • Opportunity to work with a supportive and collaborative team
  • Potential for contract extension
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund

About The Company:
Global Healthcare Innovator
  • We're a leading healthcare company dedicated to improving lives worldwide. Our diverse portfolio includes medical devices, diagnostics, nutrition products, and branded generics. We're committed to developing groundbreaking technologies that address critical healthcare challenges and empower people to live healthier lives.
Join our team and:
  • Work on cutting-edge projects
  • Contribute to global healthcare advancements
  • Experience diverse cultures and geographies
  • Client a rewarding career with a company that cares.
Keywords: customer service, customer support, call center, technical support, help desk, customer service representative, CSR, customer service agent, CSA, customer care, customer experience, CX, customer satisfaction, customer relationship management, CRM, problem-solving, communication skills, technical skills, Microsoft Office, computer skills, multi-tasking, time management.
24-15139 #gttnonit #gttjobs

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