TUDOR Boutique Sales Professional

7 days ago

Honolulu, Hawaii, United States Ben Bridge Jeweler Full time
About the Role

We are seeking a highly skilled and motivated Boutique Sales Specialist to join our TUDOR Boutique team in Waikiki. As a key member of our luxury brand team, you will be responsible for delivering exceptional client experiences and driving sales of TUDOR timepieces.

Key Responsibilities
  • Provide personalized customer service and build strong relationships with clients.
  • Achieve sales targets through effective sales of watches and related services.
  • Identify and create sales opportunities within and outside the boutique environment.
  • Continuously innovate to exceed client expectations and enhance their overall experience.
  • Cultivate strong personal relationships with clients and maintain these connections through CRM activities.
  • Handle customer service requests promptly and professionally.
  • Demonstrate comprehensive knowledge of TUDOR's history, product offerings, and partnerships.
  • Deliver exceptional client service to differentiate the boutique from competitors.
  • Serve as a brand ambassador for TUDOR, both within and outside the boutique.
  • Execute operational tasks with precision and attention to detail.
  • Maintain the boutique according to global TUDOR visual merchandising standards.
  • Collaborate closely with team members to support the overall organization of the boutique and foster teamwork.
Requirements
  • Minimum of High School Diploma or equivalent education; Associate degree preferred.
  • 1-3 years of experience in sales or hospitality.
  • Proficient in utilizing CRM technology for clientelling.
  • Collaborative team player.
  • Excellent communicator with ability to cultivate strong networks.
  • Resourceful in generating sales leads.
  • Driven by results and exhibits a strong aptitude for sales.
  • Demonstrates accountability, reliability, and strong organizational skills in managing diverse tasks.
  • Thorough understanding of client satisfaction and luxury experiences, with a keen awareness of etiquette and human behavior.
  • Adaptable approach tailored to individual client needs.
  • Open and outgoing personality that fosters positive interactions.
  • Displays eagerness and enthusiasm for continuous learning and growth.
  • Bilingual is a plus but not required.
What We Offer

We offer a competitive hourly rate of $20-$24, plus a monthly sales bonus. You will also be eligible for health and welfare benefits, sales bonus, monthly incentives, and SPIFFs. Other benefits include employee merchandise discounts, paid training, and paid time off, such as vacation, holidays, volunteer time, and jury duty. Paid training includes certification from the Gemological Institute of America (following completion of one year service time). In addition to our medical, dental, and vision insurance, Ben Bridge Jeweler also offers a 401(k) plan with a company match.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by applicable law.

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