Senior Business Leader
2 days ago
As a Senior Business Leader - Customer Care Strategy, you will provide leadership to senior business leaders on overall Customer Care strategy development and implementation of client requirements. You will identify client needs and suggest appropriate products/services, develop a growth strategy focused on Customer Care and Cat Connect that advocates company's key offerings and predicts clients objectives.
Key Responsibilities:
Develop and implement customer care strategies that meet client needs and drive business growth
Collaborate with senior business leaders to identify opportunities for improvement and implement changes
Analyze business trends and project future revenues and expenses
Develop and maintain strong relationships with clients and internal stakeholders
Requirements:
Strong leadership and communication skills
Ability to work independently and manage time effectively
Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
Ability to apply accounting and mathematical principles to work as needed
Previous experience with computer applications, such as Microsoft Word and Excel
What We Offer:
Next Level Business Services, Inc. is committed to providing a positive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about customer care and business growth, we encourage you to apply for this exciting opportunity.
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