Customer Implementation Manager
2 weeks ago
We are seeking a highly skilled Customer Implementation Manager to join our team at Maersk Company Limited. As a key member of our implementation team, you will play a critical role in ensuring the successful implementation of our services for our valued customers.
Key Responsibilities- Manage the implementation process for new and existing customers, ensuring timely and successful project delivery
- Develop and maintain strong relationships with customers, understanding their needs and expectations
- Collaborate with internal stakeholders to ensure seamless integration of services
- Identify and mitigate potential risks and issues, developing mitigation plans as needed
- Provide training and support to customers, ensuring they are equipped to maximize the value of our services
- 5+ years' experience in logistics, including international supply chain management and forwarding services
- Proven project management experience and certification (PMP, ACP-PMI) preferred
- Willingness to travel and work on-site on a project basis
- Experience with new supply chain solutions, commercial engagement, and IT/EDI systems
- Excellent communication, negotiation, and problem-solving skills
- Strong project management tools proficiency (MS Project, Excel, PowerPoint)
- Ability to meet deadlines, work independently, and drive innovation
- Certification in project management (e.g. PMP) or a related field is a plus
- Medical
- Dental
- Vision
- 401k + Company Match
- Employee Assistance Program
- Paid Time Off
- Flexible Work Schedules (when possible)
- And more
$100,000-$120,000 USD
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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