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Lead Collaboration and Messaging Architect

2 months ago


Lansing, Michigan, United States Support Full time
Welcome
We invite you to discover the exceptional culture, talented individuals, rewards, and opportunities that define our organization. Make your next career decision a confident one.

Position Qualifications:


A Bachelor's Degree from an accredited institution in Computer Science, Engineering, or a related Technology field, OR equivalent experience through a combination of education and/or technology expertise, OR 12 years of technology experience.

7 years of experience in identifying technical solutions for intricate business challenges, assessing the benefits and risks of these solutions, and providing informed recommendations.

6 years of technology experience.

5 years of experience in mentoring fellow technologists.

4 years of experience in supporting and engineering Microsoft solutions, ideally Teams or Office365.

This position does not qualify for sponsorship. Must possess indefinite employment authorization.


Job Overview:

The Lead Collaboration and Messaging Architect role will deliver engineering and architectural support for complex system management tasks associated with system software, hardware, performance, problem resolution, or resource management, necessitating communication and coordination with vendors, technicians, clients, and management.

Provide technical insights to management decision-making in the realms of software, hardware, and performance.


Key Responsibilities:

Define networking requirements; conduct detailed analyses of various projects and requests; develop designs for projects of medium to high complexity; formulate procedures; monitor key performance indicators; and implement advanced business solutions.

The ideal candidate must possess the desire and capability to effectively handle a diverse range of responsibilities.

As a member of the Workplace Enterprise Services team, the individual will engage in capacity planning, analysis, design, problem-solving, and maintenance as we continue to evolve, integrate, and enhance our infrastructure.

This position is expected to assist in engineering and maintaining our Microsoft 365 (M365) environment with a high degree of reliability and usability.


Position Responsibilities:

Design and Methodology: Collaborate closely with business units, application teams, infrastructure areas, and vendors to identify, review, and evaluate solution requirements.

Investigate and propose strategic fits for virtualization, consolidation, and rationalization solution opportunities within the infrastructure or business. Recommend modifications to the technical architecture and design solutions as necessary.

Evaluate and align strategic fit solutions across infrastructure platforms and solutions specific to system hardware and software technologies.

Understand, participate in, review, and influence long-term capacity planning and technology investments.

Technical Consulting: Provide client consulting and planning guidance for moderate to large highly complex projects/programs.

Collaborate closely with other functional infrastructure areas/departments on multiple initiatives to achieve common organizational/business goals and objectives.

Participate in and provide consulting to project teams on architectural, design development, integration opportunities, and planning of highly complex systems, ensuring alignment with established strategies, guiding principles, rationales, and practices.

Planning and Organizing: Identify and evaluate projects/programs/initiatives and design processes that enhance and rationalize existing and upcoming solutions.

Map requirements into standard services solutions, identify opportunities for integration with existing or reused technology, and provide cost-effective solutions for moderate to large highly complex projects/programs/initiatives.

Review, identify, and manage requirements for moderate to complex solutions and conduct cost-value, feasibility, and risk analyses.

Risk Management: Review, participate in, develop, and update architectural standards, guiding principles, rationales, and strategies.

Evaluate, review, and approve highly complex design solutions for business and infrastructure projects, programs, or initiatives.


Work Hours: 8:00 am - 5:00 pm, Monday - Friday
Work Location: Remote or hybrid options available.

About Us:

We recognize that our employees are vital to our overall success, and we are committed to investing in their future.

One of the ways we achieve this is by offering a comprehensive Total Rewards package designed to acknowledge and reward individual performance, while also supporting health, well-being, development, and security for our colleagues and their families.

Total Rewards encompasses cash compensation, development, and flexible benefit programs tailored to meet individual needs today and in the future.

Your salary will be commensurate with your work experience, and our programs are regularly reviewed to ensure competitiveness.

We proudly offer benefits such as health and welfare programs, robust retirement benefits, and generous paid time off programs.

You and your eligible family members can participate in medical, dental, and vision benefits, 401(k) and pension plans, and income protection benefits such as life insurance, AD&D, and supplemental health programs to mitigate unexpected healthcare expenses.

We also provide various time-off programs for vacation, sick leave, disability, and parental leave. Eligibility for some programs may vary based on employment status and tenure.


NMLS Certification Requirement:

Where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with applicable regulations.

We are proud to be an Equal Opportunity Employer, committed to workplace diversity.