Customer Service Representative
6 days ago
Location: Hettinger
Job Description:
We are seeking a highly motivated and customer-focused individual to join our team as a Teller/Customer Service Representative. As a key member of our Hettinger office, you will provide exceptional customer service, assist with financial transactions, and offer a wide range of services to our customers.
Key Responsibilities:
- Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
- Assist customers with financial transactions, including deposits, withdrawals, and transfers.
- Offer a wide range of services, including account opening, loan applications, and investment products.
- Guide customers on how to effectively utilize our products and services to achieve their financial goals.
- Manage and balance cash drawers, reporting discrepancies to supervisors.
- Address basic customer inquiries, both in-person and over the phone, while adhering to regulations and privacy policies.
Requirements:
- High school diploma or equivalent.
- Prior customer service, cash handling, and/or sales experience preferred.
- Detail-oriented with high accuracy in transaction processing.
Why Choose Us?
At Gate City Bank, we offer a competitive compensation package, including a starting hourly rate of $19.25. We also provide opportunities for professional growth and development, as well as a supportive and collaborative work environment.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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