Customer Service Representative

6 days ago


New England, United States Gate City Bank Full time
Job Title: Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)

Location: Hettinger

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Teller/Customer Service Representative. As a key member of our Hettinger office, you will provide exceptional customer service, assist with financial transactions, and offer a wide range of services to our customers.

Key Responsibilities:

  • Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with financial transactions, including deposits, withdrawals, and transfers.
  • Offer a wide range of services, including account opening, loan applications, and investment products.
  • Guide customers on how to effectively utilize our products and services to achieve their financial goals.
  • Manage and balance cash drawers, reporting discrepancies to supervisors.
  • Address basic customer inquiries, both in-person and over the phone, while adhering to regulations and privacy policies.

Requirements:

  • High school diploma or equivalent.
  • Prior customer service, cash handling, and/or sales experience preferred.
  • Detail-oriented with high accuracy in transaction processing.

Why Choose Us?

At Gate City Bank, we offer a competitive compensation package, including a starting hourly rate of $19.25. We also provide opportunities for professional growth and development, as well as a supportive and collaborative work environment.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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