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Front Desk Associate/Part-time

2 months ago

San Antonio, Texas, United States free-classifieds-usa Full time

About the Role:

We are seeking a highly motivated and customer-focused Front Desk Clerk/Part-time to join our team at the Residence Inn San Antonio Airport/Alamo Heights. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-in and check-out process.

Responsibilities:

  • Process guest arrivals and departures, including check-in and check-out procedures
  • Respond to guest inquiries and resolve any issues in a timely and professional manner
  • Provide information and recommendations on local attractions and services
  • Manage guest requests and concerns, escalating issues to management as needed
  • Maintain a clean and organized front desk area, including handling cash and credit transactions
  • Collaborate with other hotel staff to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Excellent communication and problem-solving skills
  • Ability to lift up to 25 pounds and stand for long periods

What We Offer:

  • A competitive hourly rate
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Discounts on hotel stays and other Marriott benefits