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Resort Housekeeping Supervisor
2 months ago
We are seeking a highly skilled and experienced Housekeeping Lead to join our team at Wyndham Destinations. As a key member of our housekeeping team, you will be responsible for ensuring that our resort units are cleaned and maintained to the highest standards.
Key Responsibilities- Clean and maintain resort units, including sleeping quarters, kitchens, bathrooms, and living rooms.
- Maintain and adhere to housekeeping detail standards, including cleaning, vacuuming, dusting, and sanitizing.
- Replenish supplies, such as kitchenware and toiletries, and sort, count, fold, mark, or carry linens.
- Observe precautions required to protect resort guests and guest property, and report damage, theft, and found articles to supervisors.
- Maintain positive customer and associate relationships, and respond appropriately to guest inquiries and concerns.
- Handle guest issues to resolution, and escalate any outstanding guest inquiry or concern to management.
- Promote teamwork and quality service through daily communications and coordination with other departments.
- Ensure compliance with internal audit, quality assurance, loss prevention, and resort operating procedures.
- Ability to work in a fast-paced environment.
- Strong ability to communicate effectively with employees, guests, and owners.
- Possess ability to work independently and follow instructions.
- A professional appearance and positive, can-do attitude with team focus.
- Must be able to lift 50 pounds.
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week. These benefits include medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid time off, parental leave, and holidays. We also offer a 401(k) plan with employer match, a wellness program, and an employee assistance program.
CompensationThe hourly rate for this role is $20.00.
