Dental Office Assistant
7 days ago
**Job Summary:**
We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Smile Brands Group Inc. as a key member of our front office staff.
**Key Responsibilities:**
As a Patient Service Representative, you will be the first point of contact for patients who call or visit our office. Your primary responsibilities will include:
• Verifying and collecting insurance coverage information
• Assisting with financial arrangements for patient treatment
• Booking appointments and answering general questions
• Providing exceptional customer service and ensuring a positive patient experience
• Maintaining accurate and up-to-date patient records
• Collaborating with other team members to ensure seamless patient care
**Requirements:**
• A minimum of 1 year of related experience in a dental or medical office setting
• Strong customer service and communication skills
• Knowledge of dental terminology and insurance procedures
• Ability to work in a fast-paced environment and prioritize multiple tasks
• High school diploma or equivalent required
**What We Offer:**
• Competitive wages and benefits package
• Opportunities for career growth and professional development
• A dynamic and supportive work environment
• Recognition and rewards for outstanding performance
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