Dental Office Assistant

7 days ago


Eau Claire, Wisconsin, United States Smile Brands Group Inc. Full time

**Job Summary:**

We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Smile Brands Group Inc. as a key member of our front office staff.

**Key Responsibilities:**

As a Patient Service Representative, you will be the first point of contact for patients who call or visit our office. Your primary responsibilities will include:

• Verifying and collecting insurance coverage information

• Assisting with financial arrangements for patient treatment

• Booking appointments and answering general questions

• Providing exceptional customer service and ensuring a positive patient experience

• Maintaining accurate and up-to-date patient records

• Collaborating with other team members to ensure seamless patient care

**Requirements:**

• A minimum of 1 year of related experience in a dental or medical office setting

• Strong customer service and communication skills

• Knowledge of dental terminology and insurance procedures

• Ability to work in a fast-paced environment and prioritize multiple tasks

• High school diploma or equivalent required

**What We Offer:**

• Competitive wages and benefits package

• Opportunities for career growth and professional development

• A dynamic and supportive work environment

• Recognition and rewards for outstanding performance



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