Retail Customer Service Representative
3 days ago
As a Retail Customer Service Representative at Sam's Club, you will play a vital role in delivering exceptional member experiences. You will be the first point of contact for many members, and your friendly demeanor and problem-solving skills will make all the difference in their shopping experience.
Key Responsibilities
Maintain a positive attitude and provide exceptional customer service to members across the club
Process member purchases accurately and efficiently using registers or self-checkout areas
Assist members with purchasing decisions, locate merchandise, and resolve member issues and concerns
Promote company products and services, and provide guidance and support to members regarding member self-service technology
Requirements
High school diploma or equivalent required
1-2 years of retail experience, including operating front-end equipment and working with mobile retail applications
Excellent communication and problem-solving skills
Ability to work in a fast-paced environment and adapt to changing situations
What We Offer
Competitive pay and performance-based bonus awards
Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off
Opportunities for career growth and development
Why Join Us
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. We are looking for talented and motivated individuals who share our vision and values. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
Additional Information
The hourly wage range for this position is $15.00 to $22.00
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances
Multiple premiums may apply if applicable criteria are met
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