Client Care Management Expert

1 week ago


Philadelphia, United States Care and Help Home Care Full time
Job Overview:
We are seeking an experienced Home Care Coordinator to join our team at Care and Help Home Care, LLC. This role is responsible for coordinating and scheduling caregiver assignments, managing client care plans, and providing exceptional customer service.

About Our Team:
Our company is committed to providing high-quality home care services in Philadelphia, with a focus on compassion, empathy, and exceptional customer service. Our team of experienced caregivers and home health aides provides non-skilled and non-medical services for seniors.

Key Responsibilities:
As a Home Care Coordinator, you will be responsible for:
  • Coordinating and scheduling caregiver assignments based on client needs, caregiver availability, and geographical considerations.
  • Ensuring appropriate matching of caregivers to clients, taking into account client preferences, language requirements, and specialized care needs.
  • Continuously monitoring and updating caregiver schedules to accommodate changes in client care plans or caregiver availability.
  • Maintaining open lines of communication with caregivers to provide guidance, support, and address any scheduling or client-related issues.

Requirements:
To be successful in this role, you must have:
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Excellent interpersonal and communication skills, with the ability to build rapport with clients, their families, and caregivers.
  • Compassionate and empathetic nature, with a genuine commitment to providing high-quality care to clients.
  • Detail-oriented mindset with strong problem-solving abilities.
  • Ability to work collaboratively in a team environment and independently with minimal supervision.

Estimated Salary:
$55,000 - $70,000 per year.
Benefits:
Medical, vision, and dental insurance, PTO, sick time, holidays, and more.
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