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Senior Assistant Store Manager

2 months ago

GondrecourtleChâteau, Grand Est, United States Under Armour Full time
About the Role

We are seeking a highly motivated and experienced Senior Assistant Store Manager to join our team at Under Armour. As a key member of our store leadership team, you will play a critical role in driving sales growth, delivering operational excellence, and leading a high-performing team.

Key Responsibilities
  • Leadership
    • Motivate and inspire the team by delivering a compelling vision and purpose, which encompasses Under Armour's Core Competencies and I WILL behaviors.
    • Act as the leader on duty and consistently model the brand's Athlete service standards and selling behaviors.
    • Establish and communicate clear expectations while holding the store team accountable for achieving all brand, performance, and behavior standards.
    • Build and support effective relationships with all teammates, peers, and supervisors to effectively lead positive change.
    • Lead the management team through effective execution of all performance management tools.
    • Effectively communicate with the management team to align and help drive business strategy.
    • Proactively seek personal learning and development opportunities to build leadership skill sets and enhance individual performance.
    • Ensure total Store Accountability for all Under Armour Policies and Procedures.
    • Support the Store Manager in the execution of the short and long-term business plan that will drive KPIs and maximize sales results.
  • Talent
    • Recruit, hire, develop, and retain a high-performing store team.
    • Teach, train, and coach the Assistant Store Managers and team through successful completion of Division of Responsibilities (DOR) to develop future leaders for the company.
    • Recognize and properly resolve teammate performance issues; communicate high-priority issues to the Store Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.
    • Support the mid-year and annual review process for all teammates by providing feedback on teammates' performance to Store Manager.
    • Proactively network and recruit to support stores' staffing needs.
    • Drive teammate engagement by recognizing and rewarding teammates for their outstanding performance.
    • Ensure that teammates adhere to and enforce all employment practices and policies.
  • Operations
    • Maintain Under Armour brand standards of neat, clean, and organized sales floor, cash wrap, and fitting room, ensuring the store environment is safe for teammates and athletes.
    • Support/Lead the efficient and productive handling of all merchandise, including shipment receipt and processing, floorsets, markdown optimization, and replenishment systems, while maintaining backroom standards.
    • Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
    • Effective use of technology to enhance athlete engagement and drive KPIs.
    • Contribute to the management of expense and operational costs.
    • Support our Connected Fitness efforts by promoting our Apps and Social campaigns and athlete contests as appropriate.
  • Merchandising
    • Support/Lead all visual directives, ensuring mapping and floorset are properly planned and executed seamlessly within allotted timeframe.
    • Analyze merchandise reports and direct brand-appropriate merchandising moves to maximize presentation and drive sales.
    • Oversee and ensure efficiency of all daily operational procedures.
    • Ensure store audit compliance and shrink results meet company loss prevention standards.
    • Perform level-sets and ensure the store is replenished by pushing all goods to the floor.
    • Ensure store audit compliance and shrink results meet company loss prevention standards.
Requirements
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends.
  • Computer and technology proficient.
  • Demonstrated ability to communicate effectively with athletes and store team.
  • Ability to move or handle merchandise up to 25 lbs.
  • Ability to freely access all areas of the store, including the selling floor, stock, and register area.
  • Strong prioritizing, interpersonal, problem-solving, and planning skills.
  • Knowledge and understanding of employment laws, including compliance with federal, state, and local requirements.
  • Strong communication, presentation, delegation, and follow-up skills.
  • Demonstrated proficiency in sales generation, training, and leading of functional teams.
  • Demonstrated ability to analyze business trends and reporting to drive sales.
  • Demonstrated ability to coach, provide feedback, and manage substandard performance.
  • Demonstrated ability to work in a fast-paced and deadline-oriented environment.
  • Ability to perform Essential Job Functions.
Education and Experience
  • Minimum high school education or equivalent.
  • Minimum of 2-3 years of retail or equivalent management experience preferred.