Field Service Technician

2 days ago

Fulton, New York, United States TradeUp Careers LLC Full time
Job Title: Field Service Engineer

Join our team of experienced professionals in the field of extrusion and converting technology.

Company Overview:

Our client is a global leader in the design, development, and distribution of extrusion and converting technology. With a wide range of products and services, we support manufacturing applications and customers in various industries, including automotive, building & construction, consumer products, medical, and packaging.

Key Responsibilities:

  • Oversee the installation of equipment to engineering drawing standards.
  • Liaise with customers during the installation and startup phase.
  • Coordinate and manage contractors during equipment installation.
  • Resolve issues and implement corrective actions with assistance from project managers, engineers, and equipment suppliers.
  • Instruct machine operators and maintenance personnel on proper maintenance and corrective actions.
  • Coordinate mechanical quality assurance checkouts at customer sites.
  • Familiar with optical alignment of equipment using Theodolite, Optical Levels, etc.
  • Provide customer technical assistance in troubleshooting and servicing of equipment.
  • Update drawings per "as built" and return to lead engineers.
  • Perform alignment of motor couplings, drive belts sheaves, and other mechanical drive arrangements.
  • Submit service reports.
  • Provide feedback to the manuals department on equipment setup.
  • Electrical experience.

Requirements:

  • A hands-on and self-starting individual who functions well in a fast-paced and dynamic environment.
  • Computer literate, familiar with Microsoft Windows, with working knowledge of Excel and Word software.
  • Willingness and ability to travel domestically and internationally, 80%+ and 3+ weeks at a time.
  • Able to read and understand mechanical drawings, electrical, pneumatic, and hydraulic schematics.
  • 2-4 years of experience servicing converting equipment, a plus.
  • Overtime as necessary.
  • Good communication skills (verbal and written).
  • Must be able to plan and schedule daily activities.
  • Must have, or have the ability to possess, a valid passport.
  • Ability to interact with a wide variety of people, including field service technicians, engineers, customers, and department managers.
  • Excellent organizational skills.
  • Knowledge of the equipment, industry, and processes, preferred.
  • Two-year degree or certification in engineering technology, electronics, electro-mechanical, a plus.

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