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Service Parts Associate

2 months ago

Grand Forks, North Dakota, United States Pyramid Consulting, Inc Full time
Job Title: Service Parts Associate - Level III

We are seeking a highly skilled Service Parts Associate - Level III to join our team at Pyramid Consulting, Inc. This is a contract opportunity with long-term potential and is located in Grand Forks, ND.

Job Summary:

The Service Parts Associate - Level III will be responsible for providing exceptional customer service, processing customer orders, and maintaining inventory levels. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Process customer orders and respond to customer inquiries in a timely and professional manner.
  • Maintain accurate inventory levels and perform physical inventory counts as needed.
  • Assist customers with parts-related issues and provide solutions to meet their needs.
  • Collaborate with the management team to develop and implement process improvements.
  • Participate in training and development programs to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Proficiency in Microsoft applications and advanced computer skills.
  • Ability to work in a team environment and provide excellent customer service.
  • Strong communication and problem-solving skills.
  • Ability to lift up to 50 pounds and stand for long periods.
What We Offer:
  • Competitive hourly rate: $25 - $28/hour.
  • Employee benefits, including health insurance, 401(k) plan, and paid sick leave.
  • Opportunities for professional growth and development.

Pyramid Consulting, Inc. is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.