Customer Service Representative

2 months ago


San Fernando, California, United States Domino's Franchise Full time
About the Job

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a professional and courteous manner
  • Provide product information and recommendations to customers
  • Process customer orders and transactions accurately and efficiently
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer
  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including medical, dental, and vision insurance


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