Patient Access Representative 3

3 weeks ago


Miami, United States The University of Miami Full time
Job Summary:

The Patient Access Representative 3 position at The University of Miami's UHealth campus offers a unique opportunity to work in a dynamic environment where you will be responsible for overseeing the registration and financial clearance activities that facilitate reimbursement for services rendered by the department. As a functional expert for department peers, you will serve as a lead resource for lower-level Patient Access Representatives and collaborate with scheduling departments to identify add-on patients.

Key Responsibilities:
  • Obtain, confirm, and enter demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
  • Contact patients' families or physicians' offices to obtain missing insurance information.
  • Verify insurance and confirm insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
  • Collaborate with scheduling departments to identify add-on patients.
  • Obtain necessary authorizations, pre-certifications, and referrals.
  • Notify patients of liabilities prior to date of service and collect funds.
  • Maintain appropriate records, files, and accurate documentation in the system of record.
  • Serve as a lead resource for lower-level Patient Access Representatives.
  • Recommend new approaches to management for enhancing performance and productivity.
  • Adhere to University and unit-level policies and procedures and safeguard University assets.
Requirements:
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Minimum 3 years of relevant experience required.
  • Bilingual preferred.
What We Offer:
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. We're the challenge you've been looking for.

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