Patient Access Representative 3 On-Site Full Time

4 days ago


Miami, United States The University of Miami Full time
Job Summary:

The Patient Access Representative 3 (On-Site) oversees the registration and financial clearance activities that facilitate reimbursement for services rendered by the department. This role serves as a functional expert for department peers, ensuring seamless patient access and financial processes.

Key Responsibilities:
  • Obtain, confirm, and enter demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
  • Contact patients' families or physicians' offices to obtain missing insurance information.
  • Verify insurance and confirm insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
  • Collaborate with scheduling departments to identify add-on patients.
  • Obtain necessary authorizations, pre-certifications, and referrals.
  • Notify patients of liabilities prior to date of service and collect funds.
  • Maintain accurate records, files, and documentation in the system of record.
  • Serve as a lead resource for lower-level Patient Access Representatives.
  • Recommend new approaches to management for enhancing performance and productivity.
Requirements:
  • High School diploma or equivalent.
  • Minimum 3 years of relevant experience.
About the University of Miami:
The University of Miami offers competitive salaries and a comprehensive benefits package, including medical, dental, tuition remission, and more. As an academic medical center, we are proud to serve South Florida, Latin America, and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza season, the University of Miami Miller School of Medicine requires all employees who provide ongoing services to patients to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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