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Community Health Worker

1 month ago


Los Angeles, California, United States Wider Circle Full time
Job Description

The Community Health Worker (CHW) plays a vital role in supporting the Connect For Life program, a groundbreaking initiative that connects neighbors for better health and well-being. Reporting to the Area Manager, the CHW serves as a trusted community member, linking health and social services with our members and those who support them to increase access to and improve the quality of services.

Key Responsibilities:

  • Lead the Connect For Life program, utilizing Wider Circle's approved curriculum and materials to build trust, promote health, and encourage engagement.
  • Plan, promote, and host virtual and in-person events for members, fostering relationships with and among members to support wellness outcomes.
  • Regularly reach out to members by phone and in-person to check-in with them, identify and address needs, and encourage participation in local events.
  • Conduct home visits to support members, provide health and social support resources, and encourage participation in the Enhance Care Management program.
  • Establish and maintain partnerships with local community-based organizations to bring additional resources to our members' attention.
  • Record details of interactions with members in the case management system using a computer, tablet, or smartphone.
  • Monitor the success of their efforts by tracking member attendance, feedback, and other metrics.

Requirements:

  • Embrace a remote team working environment, working independently with little oversight.
  • Understand the socio-economic and public health challenges facing disenfranchised people.
  • Have Enhanced Care Management or complex care management experience.
  • Have 3+ years of relevant community outreach, teaching, facilitation, volunteer, or healthcare experience.
  • Have a high school diploma or GED; a college degree is desirable.
  • Have excellent presentation and communication skills, both written and verbal, and be comfortable speaking one-on-one and to larger groups.
  • Have an outgoing personality and unwavering, positive attitude, with the ability to comfortably engage with others in-person and via video conference or phone.
  • Love building relationships and networking and have a knack for motivating and influencing different types of people.
  • Great at organizing, prioritizing, and following through on commitments.
  • Have strong computer skills and the ability to navigate web-based and app-based systems.
  • Have reliable transportation and be comfortable traveling to members' homes.
  • Willing to commute miles.
  • Have a flexible schedule and be able to work outside of regular business hours and when necessary.
  • Be committed to a drug-free workplace and ready for pre-employment substance abuse testing and background checks.
  • Bilingual (English and Spanish).

Benefits:

  • $22.00-$24.00 hr - pay is commensurate with experience.
  • Opportunity to grow with the company.
  • Full-time.
  • Flexible schedule.
  • Opportunity to make the world a better place.
  • This is a contract position.

About Wider Circle:

We believe that everyone deserves to be healthy. That's why we're setting out to solve the last mile of healthcare by building neighborhood groups that empower members to motivate and support each other to get the care they need when and where they need it. We partner with health plans and physician groups in neighborhoods nationwide to provide fun and educational in-person and virtual programs for members who share similar interests and life experiences. These programs create a trusted community support network essential to managing better health. Wider Circle is proud to bring its unique programs to more than 320 communities nationwide in 5 different languages.