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Substance Abuse Case Coordinator

2 months ago

San Mateo, California, United States Horizon Services, Inc. Full time
Job Overview

Position: Case Manager
Location: Palm Avenue


About Horizon Services, Inc.

Established in 1974, Horizon Services, Inc. (HSI) is a nonprofit organization dedicated to providing addiction treatment aimed at alleviating substance use-related challenges faced by individuals from diverse backgrounds, including those from marginalized communities. Our core values of Integrity, Respect, Diversity, and Quality guide our mission to deliver residential treatment, withdrawal management, and sobering programs that empower clients, including women, men, youth, LGBTQ, and BIPOC individuals, to lead healthy and fulfilling lives. HSI fosters an inclusive workplace and a collaborative learning environment that enhances personal and professional growth.


Your Impact

As a Case Manager, you will play a crucial role in transforming the lives of individuals grappling with substance abuse and co-occurring conditions. This position offers an opportunity to develop and apply your skills in compassionate care, crisis intervention, and de-escalation within a supportive and inclusive setting. You will assist clients in navigating their recovery journey, helping them transition from despair to a place of hope and potential.


Key Responsibilities
  • Deliver comprehensive case management services to clients at the Detoxification Center.
  • Collaborate with Detoxification Department staff to coordinate client withdrawal management needs.
  • Organize and schedule medical, psychiatric, and continuing care appointments for clients.
  • Conduct ASAM screenings and referral assessments as necessary.
  • Maintain accurate documentation in the Electronic Health Record (EHR) system.
  • Ensure compliance with case management billing practices through precise record-keeping.
  • Provide timely crisis intervention as required.
  • Engage with clients daily to assess their case management and referral needs.
  • Participate in consultations with San Mateo County regarding ASAM and other requirements.
  • Build and maintain positive relationships with community providers and managed care organizations.
  • Assist in training sessions for case management during monthly staff meetings.
  • Equip clients with educational resources and information about continuing care options, including residential treatment and recovery residences.
  • Exhibit sound decision-making skills on a daily basis.
  • Utilize technology for effective communication with peers, supervisors, and community members.
  • Support data entry into the EHR system as needed.
  • Maintain a foundational understanding of medications utilized by clients.
  • Drive program vehicles when necessary.
  • Perform additional duties as assigned by the Program and Personnel Manager.

Qualifications
  • Registered or certified with a State AOD certifying body such as CCAPP, CADTP, or CAADE.
  • Valid California driver's license with a clean driving record and car insurance.
  • Current CPR/First Aid certification is desirable.
  • Drug testing is mandatory at the time of hire.
  • Compliance with the California Department of Public Health's COVID-19 vaccination mandate for healthcare organizations.
  • TB Test required.

Compensation and Benefits

We offer a comprehensive benefits package for all full-time and part-time employees working over 20 hours per week, including:

  • 100% coverage of medical, dental, life, and LTD insurance for employees, with 50% coverage for dependents.
  • Paid Time Off (PTO) and holiday pay.
  • Retirement benefits after six months of service.
  • Opportunities for training and continuing education units (CEUs).

We are committed to providing a meaningful work experience within a team of compassionate and dedicated professionals.


Salary: $28.00-$30.00/hr based on experience and qualifications.


Horizon Services, Inc. is an Equal Opportunity Employer.