Fulfillment Team Lead
4 days ago
Job Summary
Lowe's is seeking a highly skilled and experienced Fulfillment Team Lead to join our team. As a key member of our Fulfillment team, you will be responsible for providing supervision, coaching, and support to our Fulfillment Associates.
Key Responsibilities
- Oversee checking, managing, and fulfilling orders consisting of online, pick up later, delivery, install and pro.
- Oversee and assist with picking and checking merchandise for customer pickup, delivery, and installer pickup.
- Provide exceptional customer service and ensure a positive customer experience.
- Collaborate with cross-functional teams to achieve business objectives and improve processes.
Requirements
- Proven experience in a leadership role with a focus on customer service and team management.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
About Lowe's
Lowe's is a leading home improvement retailer committed to helping customers improve their homes and lives. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.
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